Return Policy

What is Kavya Creations's Return Policy?

We at Kavya Creations strive to give you a quality product, packed with utmost care. We do not refund the money of goods once sold. 

However, if you have received a damaged product, please mail us and courier the product back to us within 10 days of the delivery date at the address written below. Courier cost of the return product will need to be borne by you. 

Please send back the product with all the original packing, labels, etc. Once we check the product we will replace it with another piece within 10 - 12 working days. The cost of the courier for the replacement will be borne by us. 

Please mail us at  askus@kavyacreations.com and return the products at the following address:

Kavya Creations, 8D, Thacker Estate, NM Joshi Marg, Lower Parel (East), Mumbai – 400011.

 

Are any items not eligible for returns?

Unfortunately, a few items are not eligible for returns:

1. Gift cards.
2. Items that are free/on sale.